Don’t buy it.\u00a0 It’s a fine microwave oven, but it is made by Defy<\/a>, which means that the guarantee is worthless<\/strong> for many important cases. You can read more about Defy microwaves here on their flash wielding web site<\/a> or you can read on, and find out why they are oven non garuantua<\/em>.<\/p>\n We have one of these, which we bought from Dion<\/a> a few years ago around the time when it became a sister company of Game<\/a> who have this amazing offer:<\/p>\n Interesting notes about the item:<\/p>\n When did this start?\u00a0 Well within the guarantee period.\u00a0 We returned it for repair or replacement well within the guarantee period along with detailed instructions about how to trip it (boil 2 litres of water for 15 minutes, then open the door), and it was returned to us with no small amount of stupid time wasting as “no fault found”, and no repairs were made, and no explanation given.\u00a0 Yet, it was still broken.\u00a0 It is still broken.\u00a0 It will never be fixed.<\/p>\n A year ago we met some people in a shop buying a new microwave.\u00a0 We told them about ours.\u00a0 “Oh yes,” they said, “our Defy also did that, that’s why we’re buying this one.” So there we have it.\u00a0 It was not just us: it’s either incompetence in that they do not know about this widespread fault, or that Defy routinely dishonours their warranty.<\/p>\n We are not particularly upset that the stupid thing is faulty: it’s a highly complex piece of machinery which flings electromagnetic radiation at food.\u00a0 That is absolutely amazing stuff.\u00a0 If that were not enough, it has an oven built in — an actual oven!\u00a0 Failing to trip the power is a very small part of its operation.\u00a0 What does bother us is that Defy shipped broken goods, and simply does not care to fix them.\u00a0 (Update: I am told that the convection part of the oven trips the power quite reliably lately.)<\/p>\n We don’t buy Defy stuff anymore, but every now and then we think of replacing our Defy with one that doesn’t trip the power, and then we see these advertisements.<\/p>\n We can not ever rely on Defy.\u00a0 We are limited to using Defy, but always do so with a lack of confidence.<\/p>\n The actual microwave equipment inside is made by Daewoo anyhow.<\/p>\n ps. If you’re from Defy, and you’d like to get to the bottom of this design or production flaw in your stuff, please contact us and maybe we can arrange a swop.\u00a0 This is what product recalls are for.<\/p>\n Update:<\/strong><\/span> It’s August, and it has now died entirely.\u00a0 The lights came on, the fan ran, but all pretence of doing actual heating was stopped.\u00a0 We gave it away to a man who thinks he repairs stuff, one Wilson.<\/p>\n","protected":false},"excerpt":{"rendered":" Game is advertising a “34 litre mirror finish grill microwave oven (DMO343)” for “R1090” with features including: 1000W Cooking power 5 power levels 60 minute timer 24 month guarantee Don’t buy it.\u00a0 It’s a fine microwave oven, but it is … Continue reading ![\"DSCN1097\"](\"\/\/www.mcgill.org.za\/stuff\/wp-content\/uploads\/2013\/07\/DSCN1097-1024x768.jpg\")
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